Customer Support

Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will open. It offers exhaustive information about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of educational videos illustrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you searching for, take a look at our comprehensive Frequently Asked Questions section, which covers questions asked by real clients and offers practical solutions. We constantly update our FAQ section with new articles in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our excellent team of support engineers available 24x7x365 and ready to assist you with any query. Each trouble ticket you send will be replied to in less than 60 minutes (the average response time being just 20 mins), so you won't have to wait a long time to get your question answered.